SHIPPING, RETURNS & EXCHANGES
Shipping & Delivery
We offer a free international shipping and 30 days return policy for all orders.
Domestic shipping in Finland is done via Posti. Orders of one product will be delivered straight to your letter box, while orders of two or more products will be delivered to your nearest Posti or SmartPost pick-up point. We'll send you a tracking number when the order has been shipped. Delivery in Finland takes about 2-3 business days.
International shipping is done via DHL Express straight to your door. We'll send you a tracking number when order is processed. International orders are delivered in 2-5 business days.
Returns & Exchanges
If you are not happy with your purchase you may return or exchange your products within 30 days after the date of purchase. Please email us to service[a]formalfridayclothing.com and give us detailed info about your request:
- Your order number (please see order receipt).
- Item(s) you want to exchange or return.
- Please see the receipt for product details.
- Also specify exchange details (to which product/size).
- Reason for your exchange or return.
We will then send you the return address and detailed instructions to complete the return.
In case of returns and exchanges, the customer has to arrange and pay for the shipping. In case you want to exchange something we will ship the exchanged item to you free of charge. If you have received an incorrect or defective item we will pay the return shipping cost.
Your refund will be issued to the same account/credit card the payment was made with, as soon as we receive your return.
Please spend few minutes of your time choosing the right size with the size chart found on the product page. Shipping and returning items back and forth have a negative environmental impact. The real cost of returns is not the financial cost. It's the environmental one. However, sometimes it happens and we are obviously there to help you.